14750 Six Mile Cypress Parkway, Fort Myers, FL 33912, USA
911 (Emergency)
239-477-1000 (Non Emergency)

Prevention Tips

False alarms are costly and dangerous because they divert police officers from proactive crime prevention efforts. They also delay response to calls that may be true emergencies. Below are some preventive tips to help avoid false alarms.

False Alarm Reduction Unit

Before activating your alarm system:

– Lock all protected doors and windows
– Keep pets, balloons, fans, heaters, plants, curtains, seasonal decorations, etc., away from motion sensor areas.
– Know how to cancel the alarm if the system activates.

Educate alarm system users:

– Familiarize all users using your alarm system, including knowledge of correct arming codes, pass codes, telephone numbers, and procedures for canceling accidental alarm activations.
– Have your security company check and service your system regularly. Routine maintenance can help prevent many false alarms.

Notify your security company if:

– You think your system isn’t working properly,
– You plan any remodeling,
– You hire help for your residence or business,
– Sell your house or business,
– Need to update key holders,
– Testing your system,
– You get an indoor pet,
– You are going to be out of town for an extended period of time,
– Phone service or name change

If You Accidentally Activate Your Alarm:

If you set off a burglary alarm by accident in a home or a business, try to contact the alarm company immediately if they do not call you. Do not call 911. If you cannot recite the propert password or code word over the phone to the alarm operator, the Sheriff’s Office will be dispatched!

Responding to alarm calls is serious business for the Sheriff’s Office. Every year, law enforcement officers are killed while responding to these types of calls. Until proven otherwise, we must assume that we are dealing with a crime in progress. Keep this in mind when you accidentally activate your alarm.